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Import votes on community posts

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Erin McDougal

Publicado 05 may 2023

We are transitioning one of our products into Zendesk, and we need to import community posts with votes as we move customer-submitted product ideas from the current system into Zendesk. We can import community posts (aka the submitted ideas) via the API, but we cannot figure out how to apply a certain number of votes to those submitted ideas. We do not want to lose the votes already cast on those ideas.

How can we apply votes to a community post en masse? For example, we want to import a post with 50 votes already tagged to it.

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    Dave Dyson (gmail)

    Community Moderator

    I think you'd have to use the Create Vote API endpoint, one vote at a time (and be careful about not hitting your API rate limit).


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