Zendesk  User Groups are continuing to expand -  over the last month, we’ve added 7 new chapter leaders into the fold. We’re excited to get everyone onboarded and to get the new chapters up and running. 

Event-wise, August is historically a pretty quiet month as many of us are (deservedly) taking a well-deserved break. There are still several meetups, but if the calendar seems a little light, chalk it up to vacations. We’ll be back in full swing in September, but I hope you get a chance to enjoy some PTO or summertime rest and relaxation if you haven’t already!

Here's a list of all of the upcoming events, webinars, and User Groups for Zendesk customers this month: 

August 24 - Washington D.C.

at 1pm ET

Come join other D.C. area Zendesk customers and learn what it takes to get Zendesk Certified.

August 29 - Oslo

at 9AM CEST

This is the first event for Norway and will be a great way to meet and learn from other Norwegian Zendesk customers.

August 24: A CX Moment featuring Recharge Payments

at 12:30PM ET

From cost center to value driver: we explore how customer support can–and needs to evolve in the era of “doing more with less.” Ty Bailey, Vice President of Services at Recharge Payments, shares how he champions the voice of the customer to inform the product roadmap—all while lowering costs for the organization.

August 29: Community Event: Best Practices to Optimize your Zendesk Messaging Experience

at 12:00 PM ET

Join us as we explore best practices of how to get the most out of Zendesk messaging to provide more proactive, personalized, and engaging conversational experiences. We will also be joined by Nick Price and Angi Buttler, who will speak about their experience making the move and how it has benefited their business.

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You can see all of our user groups, office hours, and upcoming community events any time at usergroups.zendesk.com