Búsquedas recientes

No hay búsquedas recientes

Ticket attachments

Respondidas
image avatar

Eduardo Cunha

Publicado 07 ago 2023

Is it possible to make attachments open directly on their respective programs like word, and pdf, instead of having to download everything?

 

 

1

1

1 comentario

Fecha
    image avatar

    Christine

    Zendesk Engineering

    Hi Eduardo,
     
    Currently, there's no option to open with or open attachments directly to programs.
     
    If you have some time, I recommend that you start a post about this in our Feedback - Ticketing System (Support) using the Product Feedback Post Template. Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
     
    Thanks,
    Christine

    0

    Iniciar sesión para dejar un comentario.

    ¿No encontró lo que buscaba?

    Nueva publicación