Ticket attachments

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  • Christine
    Zendesk Engineering
    Hi Eduardo,
     
    Currently, there's no option to open with or open attachments directly to programs.
     
    If you have some time, I recommend that you start a post about this in our Feedback - Ticketing System (Support) using the Product Feedback Post Template. Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
     
    Thanks,
    Christine
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