Adding a custom line below our default signature

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4 Comentarios

  • Jahn Bronilla
    Community Moderator
    Zendesk Luminary

    Marc Dufour - Agent can actually add out of office alert below agents signature (they can do it on their end) under signature field in the user profile.

    1
  • Marc Dufour

    Tested and I see you can simply add text after or before the other text and it will add it to your email.

     

    Example, 

     

    results in 

    Marc Dufour
    xxxx Customer Support
    OOO Aug 23-25
    Support: NA: phonenumbers
    Online Support: URL

     

    1
  • Marc Dufour

    Thank you Jahn Bronilla, we already are using a default signature in that field. 

     

    How do you append to this on a per-agent basis?

     

    0
  • Jahn Bronilla
    Community Moderator
    Zendesk Luminary

    Marc Dufour - thats correct mate. You can instruct your agents as this can be done on their end. 

    0

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