Open the web widget directly to a help desk article
Is there a way to open the web widget with a help center article loaded? Right now I have a link in my app that opens a help center article in a new tab, and I would like to keep them in-app by opening it in the web widget instead. I know that there are ways to open the widget with a search query or filter but I would like to just immediately open the article inside the widget.
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Hi Akash,
There isn't a way to directly open the article within the widget. Though you can come close to this using the filtering options you referenced. Applying specific labels to articles can help you narrow the expected search result when using the widget API to return the articles.
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