Inbound Emails Suspended

4 Comentarios

  • Jahn Bronilla
    Community Moderator

    Hey Dave Bour - worth to check this article relating to Understanding and managing suspended tickets and spam

  • Dave Bour

    Thank you!  Highlighting relevant portion from original post - 

    We read the support articles about suspended messages.

  • Christine Diego
    Zendesk Customer Care

    Hi Dave Bour,

    If you are still experiencing issues with tickets being suspended, we ask that you please open a ticket with our Support team so we can investigate specifics with your account. 

  • Dave Bour

    Thank you.  We've already opened a ticket and they referred us to the support article.  I'll open another ticket and reference your recommendation here.


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