Proactive messages based on events in CRM

2 Comentarios

  • Max Nason

    It would be just great to be able to initiate proactive conversations based on events in the CRM.
    I think this would be relevant to all zendesk users in the financial industry, and it would provide a lot of value to zendesk customers 

    2
  • Shawna James
    Community Product Feedback Specialist
    Hey Viachaslau, thank you for taking the time to provide us with your feedback and Max for adding in your notes as well. This has been logged for our PM team to review. For others who may be interested in this feature request, please add you support by upvoting this post and/or adding your use case to the the comments below. Thank you again!
    1

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