How to get ticket description data in Json format instead on plain text using ?

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Rajani Goyel

Publicado 13 oct 2023

When we get ticket data using "api/v2/tickets/:ticket_id" we get the following JSON response in the description.


"description": "= ABC Business =\n\n== Get a Quote ==\n\nQuote Submitted \n\n== Entry Details ==\n\nNameJohn BrownPhone(123)\n888-999Emailabctest@gmail.comYear2011MakeFordModelTransit connect\nxlOrigin (Pickup City or Zipcode)43452Destination (Delivery City or\nZipcode)70555",

Is there any way to get this description data in JSON format instead of plain text?

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