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I don't see how to autopopulate a new post in community from template/it doesn't work
Publicado 27 ene 2024
- Feature Request Summary
- https://support.zendesk.com/hc/en-us/community/posts/6207767532442-Product-feedback-guidelines-how-to-write-a-good-feedback-post has, "Here is a template for feature requests that will auto populate when you create a new post with product feedback." I don't see how to autopopulate a new post in community from template/it doesn't autopopulate when I create a new one.
- Use Case
- A community member wants to create a new post adhering to the required template.
- Product limitation or missing feature
- There is no indication how to make the template autopopulate a new post
- Business impact of limitation or missing feature
- Zendesk PMs have to spend more time to collect/sort information
- Other necessary information or resources
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1 comentario
Shawna James
Hey Oliver! Thank you so much for sharing this feedback with us. Great minds! The product feedback and Community teams are working with our internal development teams as we speak to get this template auto populated for our community members to ease this exact issue. Consider this on the roadmap!
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