Flagging end-users who contacted multiple times within the period of 7 days

Hey Bobby - 

While there isn't a native way to do this that I'm aware of in the product today - there are a few options, as well as a couple of different threads associated with this topic.

I would encourage you to check out the tagging workflow here.

If you really want to get into the weeds, you could also go down the path of Conversational Data Orchestration.

Hope this helps!

Brandon

Thanks Brandon Tidd

Great question and interesting hint! :-) Thank you both!