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Add ACH and annual billing as options to the Zendesk billing platform for external apps
Publicado 01 abr 2024
As a Zendesk app developer, we use the Zendesk Stripe application for a kind of coordination between the app and billing parts: https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/set-up-paid-app-or-theme/
Currently, our customers are unable to pay through ACH bank transfers (for now, only credit cards are possible) and annually (for now, only monthly payments are supported) from the application screen. We need to come up with some complicated methods to try to handle that on our side. It would be much easier if ACH and annual options became available by default.
How it looks like from the Zendesk billing platform: <Image 1>.
When we generate a direct payment link in Stripe (but it is not convenient), it contains ACH for some reason. No annual billing though: <Image 2>.
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3 comentarios
Kateryna Kmet
Agreed
Please add the option
0
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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Vincenzo
We'll really appreciate the implementation. Thank you.
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