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How do I sign up for the EAP program?
Mostrada
Zendesk Product Manager
Publicado 23 abr 2024
There are a few requirements to be part of this EAP program:
- You need an account that has the Zendesk Agent Workspace activated.
- Zendesk knowledge base connected to your account
- Macros usage meet requirements listed here
If your account meets these prerequisites, fill out this form to sign up for the EAP program. After you sign up and we confirm you are eligible for the beta, we'll notify you via email when this feature is activated in your account!
Sign-ups for this EAP are open and will continue on a rolling basis until further notice.
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Joanne Giang
We received an email that our account has EAP access, but how can I confirm this? I did some test tickets and a draft response didn't trigger, although the intent is high and there are suggested macros.
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