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"Cannot connect to number" notification need to be dismissed manually.

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Publicado 22 may 2024

Our agents make quite a high volume of outgoing calls, so they encounter quite often the “error” notification of "Cannot connect to number" or “No answer”.

This notification needs to be dismissed manually, intead of dissapearing after X seconds like other notifications.

They would like for this to be changed.

 


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Sean Chuang

Zendesk Product Manager

Hello,

 

Thank you for the feedback. We will consider this request for our backlog.


Sean

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