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Macro Suggestions - Ability to Export
Publicado 11 jul 2024
I would love it if there was an export option for the macro suggestions. This way I can easily send the file to team leads that can review and build the macro if needed. It would also help analyze the data on one screen as opposed to drilling into each suggestion. I would want the export to include the following fields:
- Name
- repetitions
- agents
- suggested group
- suggested content
- ticket numbers for “based on these replies”
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1 comentario
Shawna James
Thank you for taking the time to provide us with your feedback. Have you seen this post by another Community member on this subject? I wonder if it would help your use case. They seemed to have success exporting macros, i'm curious if you could repeat that. Thank you again for sharing your feedback with us
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