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Legacy functionality needed in the new chat/messaging platform



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pablo.torres

Zendesk Luminary

Publicado 27 ago 2024

Hi Team.

 

I wanted to put in the table the following feature that needs to be added to the current Chat:

  • End Chat (Chat Legacy).

So far I've worked with a client that can't migrate to Messaging and the new Chat only because of that feature and it's a must for their core business.


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Arpan Nagdeve

Zendesk Product Manager

Hi Pablo, 
We are currently developing End Chat equivalent capability on Messaging. Release is expected in the month of October and feature will be available for all the messaging customers.

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