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Guide Theme Deployment Scheduling



Publicado 12 sept 2024

A major hurdle I have found while managing guide theme code for my company's Zendesk is that updating code can refresh forms for our users and in some cases may erase the information they have entered after forcing a page refresh. For some of our more complex process requests, there may be up to 30-40 questions asked, which means scheduling these code changes requires me to do after hours deployments.

 

With this in mind, it would be super cool if there was a way for us to schedule an inactive theme in our help center to autonomously become the live theme at a later date/time. 


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Shawna James

Community Product Feedback Specialist

Hey Cameron,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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