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I want to turn off the default notification email when signing in to Zendesk.

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Publicado 11 oct 2024

It is inconvenient to have to set the “Zendesk sign-in notification email settings” for each account. I would like to be able to turn off the tenant (default) and turn it on for use.


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Shawna James

Community Product Feedback Specialist

Hello SUEHIRO, thank you for taking the time to provide us with your feedback.
 
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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Caroline Kello

Zendesk Product Manager

Is it the “New device added" email that you'd like to turn off? I'd love to know more about why that email isn't valuable to you. 

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