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Via- eMail
Publicado 16 ene 2025
Hello ,
I am unable to reply to tickets sent via e-mail and these tickets come directly closed.
Is it possible to get information about this?
Best regards.
0
1
Búsquedas recientes
No hay búsquedas recientes
Publicado 16 ene 2025
Hello ,
I am unable to reply to tickets sent via e-mail and these tickets come directly closed.
Is it possible to get information about this?
Best regards.
0
1 comentario
Amine Laaguidi
Hi A.A.K.
Maybe you have a trigger that close the ticket once is created. Could you share a screen capture with ticket events?
You can show ticket events following these steps
Regards
0