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How to Retrieve All Tickets in a Date Range from Zendesk API

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Miguel Gonzalez Ubiera

Publicado 17 feb 2025

"I am looking for a way to obtain all tickets within a date range, from [start date] to [end date], but I see that the Zendesk API only handles a maximum of 1000 records per request. I am interested in getting all the ticket information (without events). Any recommendations?"

 

 

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    Erica Girges

    Zendesk Developer Advocacy

    Hi Miguel, 
     
    I recommend using the Incremental Export API instead. You'll have a max of 1000 results per page but you'll be able to use cursor based pagination to retrieve all the data that you need. 

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