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Extension not tracking link

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Kevin Lastimosa

Publicado 28 feb 2025

Hello,

 

We recently set up extension tracking and we have a link mapped to a task. Upon testing, the extension is not tracking when I am on the link. 

 

What steps do we take to get this resolved?

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    Tiago Magalhaes

    Hi Kevin Lastimosa  - sorry to hear that. I'll open a ticket from this post so we can deep dive and troubleshoot this together. Thanks for reporting this in!

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