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api/v2/search.json can't search for multiple ticket statuses
Publicado 18 mar 2025
https://{sudomain}.zendesk.com/api/v2/search.json can't use query=type:ticket requester:xxx@xxx.com status:open,solved to search for multiple ticket statuses.
Hope to add the function of searching multiple states, similar to /api/v2/requests.json, which can use status=open,close,pending to search for multiple ticket states
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Erica Girges
To search for multiple ticket statuses you can use this format:
query=type:ticket requester:xxx@xxx.com status:open|status:solved0