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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      Android SDK: app startup
      Zendesk is using content providers to initialize their SDK, but could be using https://developer.android.com/topic/libra...

      Publicado 31 ene 2022 · Michal

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      Is it possible to restrict the access to issue types in your Jira integration?
      Hi team, We use Zendesk Support for Jira and want to limit the number of Jira issue types in the list when creating a n...

      Publicado 24 ene 2022 · Catherine

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      Map the relation btw salesforce contacts and Account to ZD user and organization
      currenlty I am able to sync Salesforce account to ZD organization and contacts to ZD users, but I can't associate the us...

      Publicado 08 feb 2022 · Jarod Lu

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      text analytics - engine
      Hello I try to find the best way to perform Text anaylics, trough text engine or by other way. Does anyone have perfor...

      Publicado 08 mar 2022 · Frédéric

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      Combine protected tweets notification in zendesk
      We can see the notification when we log inon twitter account if customer commented on our tweets with protected setting....

      Publicado 21 feb 2022 · levee ma

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      サイドカンバセーションウィンドウの表示位置を変えられるようにしたい
      サイドカンバセーションを利用しています。 サイドカンバセーション内でやりとりが続くとウィンドウが長くなり、チケットが見えづらくなります。 最小化することはできますが、それだとウィンドウ内のテキストを確認する手間が増えてしまうので、ウィン...

      Publicado 17 feb 2022 · takahiro.masuda

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      Private Comments app - official feature request thread
      This is the official feedback topic for the Private Comments app. Please refer to the guidelines on feedback posts for B...

      Publicado 26 mar 2020 · Tiffany Green

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      Allow updates of user information from Sunshine to Zendesk
      Feature Request Summary:  For Sunshine integrations, allow user information (specifically the "Social Messaging User In...

      Publicado 28 ene 2022 · Patrick McCoy

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      ZenDesk chat integration
      I am looking at integrating zendesk chat with a web application. The end user is already logged in to the web applicatio...

      Publicado 18 dic 2021 · market key

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      How to prefill the description field in the webWidget (classic) inside a custom function
      I tried to follow the docs but I did not find a solution for prefilling the description or any custom fields in the webW...

      Publicado 14 dic 2021 · Black Belt Bots

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