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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      JIRA App - Ability to Add a Comment When Linking a Zendesk Ticket to an Existing Jira Ticket
      Respondidas
      I would like to be able to add more information in the form of comments when linking new Zendesk tickets to an existing ...

      Publicado 02 nov 2023 · Socios Luciano P

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      Update allowlist/blocklist via API
      Feature Request Summary:  Extend the Zendesk API to support allowlist/blocklist. Description/Use Cases:  We programma...

      Publicado 09 jun 2022 · JD Trout

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      Scroll bar in ticket page shows on integration apps
      Hello, we found in chrome, when the ticket detail is longer enough to have vertical scroll bar, the scroll bar will show...

      Publicado 01 mar 2024 · Fang Liu

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      "Zendesk for Teams App" requires too many critical permissions
      We are highly interested using your Zendesk for Teams App, especially because of the features that are planned for the f...

      Publicado 23 mar 2022 · Josef Prandstetter

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      I'm unable to change the name of my WhatsApp account
      I want to change the name of my WhatsApp account that is connected to Zendesk. I already made the change in Meta but now...

      Publicado 26 feb 2024 · Iván Galván

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      New data importer - Feedback requested
      Zendesk admins, we’re progressively replacing the current Support importer with a new Data importer, and would like your...

      Publicado 04 ago 2023 · Carl Joseph

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      Apps
      If you check by e-mail when you see the same ticket, you can check the font color and font.However, if you check it with...

      Publicado 26 feb 2024 · EuiJe Hong

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      There should be a translation configuration to exempt certain words to get translated
      In our company, we've encountered a peculiar quirk during customer interactions that require translation. Whenever ou...

      Publicado 19 feb 2024 · Charisma

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      Outlook Integration Limitation
      Hello, The designed integration with ZenDesk and Outlook is very limited. It is great that there is an ability to integ...

      Publicado 22 mar 2021 · Joseph Lee

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      Wix integration
      Sirs    We have built a new webpage on twix  There is a integration possibillity to zendesk by using html snippets se...

      Publicado 05 feb 2024 · Mikael Andersson

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