Discussion - Tips and best practices from the community
Nueva publicaciónFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
-
What Is “Better Help Center Design”?3 votos 3 comentarios
-
Workaround to solve Satisfaction comment reopens the ticket3 votos 3 comentarios
-
TIP: keep Admin Center on the same tab with this new app3 votos 1 comentario
-
Tip: How to Show Popular Search Topics in Guide (HC) Destacada3 votos 3 comentarios
-
Tip: How to change the url of the logo of your Help Center3 votos 4 comentarios
-
Tip: How to auto populate content of description field3 votos 5 comentarios
-
How to Integrate Azure DevOps with Zendesk3 votos 0 comentarios
-
Tip: How to Use Triggers to Populate and Track Views3 votos 2 comentarios
-
Tip: Agent Workspace: Chat Dashboard View3 votos 7 comentarios
-
Tip: How to Export incident tickets linked to Problem ticket as CSV/Excel3 votos 5 comentarios
-
Tip: Get Notified in Slack when @Mentioned on a Ticket3 votos 11 comentarios
-
Tip: Click to view full-size image in lightbox or modal3 votos 21 comentarios
-
Tips for choosing the right Support dataset when migrating from Insights to Explore3 votos 0 comentarios
-
How to Get Feedback for Specific Articles in Help Center3 votos 2 comentarios
-
How to "Send Later" Using Automations3 votos 28 comentarios
-
Create a Table of Contents automatically3 votos 55 comentarios
-
Have Separate Signature for Side Conversations & Public Ticket Responses2 votos 1 comentario
-
Quick Hacks For Customer Help Center Ticket URL2 votos 0 comentarios
-
Custom Ticket Statuses Have Arrived (in EAP)!2 votos 11 comentarios
-
Tip: How to Integrate Zendesk and Salesforce in 5 Steps2 votos 2 comentarios
-
Tip: Add Feedback Field to Zendesk Guide with Slack notification2 votos 1 comentario
-
Tip: How to sync Multiple Zendesk Tickets to a Single Jira Issue2 votos 2 comentarios
-
Tip: About the Azure DevOps Zendesk Connector2 votos 0 comentarios
-
Tip: How to make a Table Of Contents (TOC) For Article Template2 votos 38 comentarios
-
Tip: How to Calculate a Less Wrong Missed Chat Wait Time2 votos 2 comentarios
-
Tip: Add Custom Dropdown Link in Header Without using JavaScript2 votos 4 comentarios