Tips from users - Zendesk Suite
Nueva publicaciónFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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Using SendGrid for outgoing emails (notifications) - HTTP Target + Triggers0 votos 3 comentarios
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Knowledge Capture Publishing Workflow0 votos 5 comentarios
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Proposal for a simple multilingual content creation workflow0 votos 7 comentarios
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Creating, Flagging, and Publishing with Knowledge Capture Oh My!0 votos 16 comentarios
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How to Backup your Knowledge Base (no coding required, all platforms)0 votos 24 comentarios
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Automatically Adding Colored Notes in Articles Based on Article Keyword0 votos 12 comentarios
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Displaying Large Images in Articles at Full Resolution0 votos 5 comentarios
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Help Center Tutorial: Add a home icon to your breadcrumb navigation0 votos 13 comentarios
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Add multilingual welcome note (placeholder text) in search box along with user name0 votos 5 comentarios
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How to show article labels as tags on articles0 votos 17 comentarios
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Easy HTML5 Details Accordion Sections in Articles0 votos 19 comentarios
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Copenhagen Theme - Home Page Accordions0 votos 65 comentarios
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Per Ticket, User, or Organization Notification Opt Out0 votos 5 comentarios
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How emojis will rock your Zendesk 😎😍0 votos 15 comentarios
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How to create an auto reply for Facebook0 votos 31 comentarios
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Using SLAs with different timezones, contracts and business hours0 votos 7 comentarios
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Out of hours response0 votos 5 comentarios
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Automatically send reminders for pending tickets and close if no response0 votos 11 comentarios
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Remind agents to call the customer before posting the 5th reply0 votos 4 comentarios
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Send notifications to Slack0 votos 31 comentarios
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Tip: Get desktop/browser notifications for new/changed tickets0 votos 18 comentarios
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Temporary high contrast styling for ticket tabs0 votos 3 comentarios
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Auto CC user(s) on Condition (Ticket Create)0 votos 29 comentarios
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Reducing Satisfaction Surveys0 votos 2 comentarios
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Allow only signed-in users to submit a ticket0 votos 10 comentarios
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Import your Zendesk Customer Service Data into your Data Warehouse0 votos 3 comentarios
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Making light agents more useful0 votos 8 comentarios
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Deleted your Help Center content? Not to worry!0 votos 6 comentarios
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Removing ALL CCs from a ticket via a Trigger/Target0 votos 29 comentarios
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Video background on Category Page0 votos 2 comentarios