Discussion - Tips and best practices from the community
Nueva publicaciónFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
-
How to Get Feedback for Specific Articles in Help Center3 votos 2 comentarios
-
How to "Send Later" Using Automations3 votos 28 comentarios
-
Create a Table of Contents automatically3 votos 55 comentarios
-
Have Separate Signature for Side Conversations & Public Ticket Responses2 votos 1 comentario
-
Quick Hacks For Customer Help Center Ticket URL2 votos 0 comentarios
-
Custom Ticket Statuses Have Arrived (in EAP)!2 votos 11 comentarios
-
Tip: How to Integrate Zendesk and Salesforce in 5 Steps2 votos 2 comentarios
-
Tip: Add Feedback Field to Zendesk Guide with Slack notification2 votos 1 comentario
-
Tip: How to sync Multiple Zendesk Tickets to a Single Jira Issue2 votos 2 comentarios
-
Tip: About the Azure DevOps Zendesk Connector2 votos 0 comentarios
-
Tip: How to make a Table Of Contents (TOC) For Article Template2 votos 38 comentarios
-
Tip: How to Calculate a Less Wrong Missed Chat Wait Time2 votos 2 comentarios
-
Tip: Add Custom Dropdown Link in Header Without using JavaScript2 votos 4 comentarios
-
Tip: How to get the category/section/topic ID using breadcrumbs?2 votos 0 comentarios
-
Tip: Add Current Article Title In The Breadcrumbs On Article Template2 votos 0 comentarios
-
Tip: How to Hide Top Suggestions on Web Widget2 votos 0 comentarios
-
Tip: Showing predefined answers for custom field values in your Help Center webform2 votos 20 comentarios
-
Tip: Advanced Integration With HubSpot2 votos 2 comentarios
-
Display parts of an article based on organization tags2 votos 2 comentarios
-
How to report on agent updates in Explore (when Agents have been downgraded to End users)?2 votos 11 comentarios
-
Adding a hint below the attachment field2 votos 14 comentarios
-
[Explore tip] Last Refresh Timestamp2 votos 4 comentarios
-
Tip: Displaying Subsection list on Category page2 votos 30 comentarios
-
Expanding images in Help Center articles2 votos 63 comentarios
-
Our KCS Implementation with Zendesk2 votos 7 comentarios