Tips from users - Zendesk Suite
Nueva publicaciónFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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Video background on Category Page0 votos 2 comentarios
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How to add tabs to your Help Center home page0 votos 5 comentarios
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List all articles for each section(s) on the same category page0 votos 49 comentarios
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Operational Dashboards: How do you monitor your Zendesk real-time?0 votos 29 comentarios
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How to Include end-user browser information via Help Center0 votos 51 comentarios
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Hiding An Agent's Identity0 votos 8 comentarios
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Add Note and Warning boxes to your Guide articles0 votos 28 comentarios
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Running triggers, automations, and reporting based on ticket SLA0 votos 13 comentarios
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Adding a click-to-chat link0 votos 17 comentarios
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Funky up your search box!0 votos 26 comentarios
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Using Enhanced SLAs0 votos 11 comentarios
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Export view to CSV file without 10 min limit0 votos 13 comentarios
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Views: Best Practice0 votos 2 comentarios
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Allow Customers To Opt Out Of Satisfaction Questionaires0 votos 6 comentarios
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Workaround: Adding a name field to your Help Center ticket form0 votos 46 comentarios
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Help Center user segmentation using Google Analytics custom dimensions0 votos 40 comentarios
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Show less than 6 articles on Category.hbs template0 votos 165 comentarios
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Change text for "My Activities" in HC0 votos 35 comentarios
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Help Center - Change default placeholder text in your Search Box0 votos 69 comentarios
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HC Tip: Add "Promoted Articles" to front page + modify text in multiple languages0 votos 8 comentarios
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Embed Videos in Help Center Articles with Two Easy Steps (using video.js)0 votos 112 comentarios
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Help Center - Add an arrow to scroll back to the top of the page0 votos 60 comentarios
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Help Center – Adding icons into your theme0 votos 112 comentarios
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Set a page background image in Help Center0 votos 35 comentarios
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Escalation Process & Macros Template0 votos 6 comentarios
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What NOT To Do With Groups0 votos 8 comentarios
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Using Triggers to get the most out of Customer Satisfaction - Re-evaluation0 votos 31 comentarios
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A better email template for Zendesk0 votos 5 comentarios
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SMS/MMS & Bulk SMS is now available as a channel in Zendesk.-1 votos 0 comentarios
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Tip: How To Setup and Optimize Your Zendesk For Maximum Efficiency REVEALED!-3 votos 0 comentarios