Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
-
Product Feedback Post Template Mostrada0 votos 0 comentarios
-
Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
-
Create and Edit Incoming Call Ringtones and Voice Keyboard Shortcuts0 votos 0 comentarios
-
Set Emergency Greeting and set up for all lines0 votos 0 comentarios
-
Disable right click "save audio" for call recordings Respondida0 votos 1 comentario
-
Greeting for Outbound call - EU GDPR issue Respondida0 votos 3 comentarios
-
Bulk download call recordings No planeada0 votos 1 comentario
-
Routing to all agents within a group at once, not round robin Planeada1 voto 4 comentarios
-
Call Routing to Secondary Groups Respondida0 votos 7 comentarios
-
Question on additional charges Respondida0 votos 1 comentario
-
Granular Talk Permissions Respondida0 votos 1 comentario
-
Feature Request - Phone Line Ordering Respondida0 votos 1 comentario
-
Enabling Callback Based on Specific Time Schedule Respondida1 voto 1 comentario
-
It would be great if we could limit agent visibility for things like seeing other agents status on talk/chat No planeada0 votos 1 comentario
-
Disable reading back the number for callback request No planeada4 votos 1 comentario
-
Looking for technical info on how best to integrate Talk with 3CX Respondida0 votos 2 comentarios
-
Agent ID Available in API when call is not conneceted Respondida0 votos 1 comentario
-
How to change audio output settings in Zendesk Talk? Respondida0 votos 1 comentario
-
Programmatically Act on Telephony Events / Agent Assist No planeada1 voto 1 comentario
-
IVR Routing by customer type and then enquiry type? Respondida1 voto 1 comentario
-
Allow option to block calls from Unknown Callers Respondida1 voto 2 comentarios
-
Custom permission levels in Talk Respondida1 voto 3 comentarios
-
Talk: IVR missing phone options (opt-out/in, callback) Respondida0 votos 1 comentario
-
Zendesk Talk Integrated with Headset Hardware No planeada2 votos 1 comentario
-
Enabling Talk CSAT ratings over the phone Respondida2 votos 2 comentarios
-
unsuccessful outbound calls Respondida1 voto 2 comentarios
-
Zendesk Talk - Agent Auto Log-Off Respondida1 voto 3 comentarios
-
Receiving a call while on another call No planeada0 votos 2 comentarios
-
More Details in Talk Tickets Respondida0 votos 1 comentario
-
Hold Respondida0 votos 1 comentario