Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
-
Differentiating Abandoned Call Tickets for Hang-ups after Call-back Requested2 votos 1 comentario
-
Overflow Message1 voto 0 comentarios
-
Possibility to make outbound call trought the Zendesk Mobile App1 voto 1 comentario
-
What's New webinar - March 3, 20210 votos 0 comentarios
-
Recording laws and Talk6 votos 4 comentarios
-
After a group, need an overflow routing to an IVR1 voto 0 comentarios
-
Allow entering of exiting ticket on inbound calls0 votos 0 comentarios
-
Outbound restrict per country0 votos 0 comentarios
-
Separating Work and Cell Numbers in User Profiles4 votos 2 comentarios
-
CSAT via SMS | How do we short the satisfaction url?8 votos 0 comentarios
-
Zendesk Talk Auto Log off Agents and Reporting1 voto 2 comentarios
-
Audit trail for call prior to ticket?1 voto 1 comentario
-
What's new in Zendesk - January 2021 product updates0 votos 1 comentario
-
Dedicated greeting for alert or announcement messages2 votos 0 comentarios
-
Zendesk Talk features5 votos 2 comentarios
-
IVR Agent Flow2 votos 0 comentarios
-
Quick Call Function picks randomly numbers for Outbound call No planeada5 votos 2 comentarios
-
Language Message average waiting time5 votos 2 comentarios
-
Limit agents ability to listen to recordings Respondida18 votos 17 comentarios
-
Ability to indicate phone type (mobile or landline) No planeada2 votos 3 comentarios
-
ReRoute Missed Calls Respondida8 votos 8 comentarios
-
Zendesk Talk: Signal / Tone when call is connected6 votos 3 comentarios
-
Display length of hold8 votos 2 comentarios
-
Ability to receive calls through the Zendesk app10 votos 6 comentarios
-
Max time limit for agents to be away3 votos 1 comentario
-
Feature request: Zendesk Talk - set maximum queue wait time per number Planeada14 votos 13 comentarios
-
Communication between Shopify and ZenDesk Talk0 votos 2 comentarios
-
Zendesk Talk - Warm transfer to Agent groups Respondida20 votos 14 comentarios
-
Zendesk Talk | Agent can Talk to another agent9 votos 6 comentarios