Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Talk integration with Support (mobile apps)4 votos 1 comentario
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Differentiating Abandoned Call Tickets for Hang-ups after Call-back Requested2 votos 1 comentario
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Possibility to make outbound call trought the Zendesk Mobile App1 voto 1 comentario
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Audit trail for call prior to ticket?1 voto 1 comentario
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What's new in Zendesk - January 2021 product updates0 votos 1 comentario
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Max time limit for agents to be away3 votos 1 comentario
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Ability to hang up the call after an IVR choice Respondida1 voto 1 comentario
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Talk - History Respondida0 votos 1 comentario
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Zendesk Talk - Skill Routing Respondida5 votos 1 comentario
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Disable right click "save audio" for call recordings0 votos 0 comentarios
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Ability to Test Talk Live with an Agent4 votos 0 comentarios
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What's New at Zendesk: August 20210 votos 0 comentarios
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What's New at Zendesk: May 20210 votos 0 comentarios
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Mask customer's numbers0 votos 0 comentarios
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Scheduling different vms to play at different times1 voto 0 comentarios
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Talk Widget is too weak for customization2 votos 0 comentarios
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Create the user profile ahead of when they call over internet0 votos 0 comentarios
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Keeping Country Codes Permanent2 votos 0 comentarios
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Overflow Message1 voto 0 comentarios
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What's New webinar - March 3, 20210 votos 0 comentarios
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After a group, need an overflow routing to an IVR1 voto 0 comentarios
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Allow entering of exiting ticket on inbound calls0 votos 0 comentarios
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Outbound restrict per country0 votos 0 comentarios
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CSAT via SMS | How do we short the satisfaction url?8 votos 0 comentarios
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Dedicated greeting for alert or announcement messages2 votos 0 comentarios
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IVR Agent Flow2 votos 0 comentarios