Feedback - Voice (Talk) – Ayuda de Zendesk

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Group routing Respondida
- Josef A
- 1 de diciembre de 2021 05:13
2 votos 10 comentarios
Zendesk Talk - Auto Log Off Agents Respondida
- Whitney Votaw
- 4 de septiembre de 2021 05:59
4 votos 10 comentarios
Fix routing of calls for agents that miss or decline Respondida
- Scheduling Manager
- 23 de marzo de 2022 22:58
11 votos 9 comentarios
Talk Team Leader Role Respondida
- Nancy Caldwell
- 27 de mayo de 2022 14:16
7 votos 8 comentarios
ReRoute Missed Calls Respondida
- Joe Trevino
- 10 de septiembre de 2020 16:29
8 votos 8 comentarios
Don't Change Previous Note Content Respondida
- Sara Ledger
- 20 de mayo de 2022 12:22
1 voto 7 comentarios
Calls drop out when accepting a callback request from 1300 number No planeada
- Sacha Korchinski
- 26 de agosto de 2021 01:38
0 votos 7 comentarios
Zendesk Voice to Record Through Hold No planeada
- Dan McGrail
- 19 de agosto de 2021 19:40
0 votos 7 comentarios
Zendesk Talk Ring Control Respondida
- Derek Preston
- 18 de agosto de 2021 15:07
3 votos 7 comentarios
Talk: Agent Activity Suggestions (Filter, Tagging/Grouping) Respondida
- Moran R. Gilboa
- 19 de septiembre de 2022 20:57
5 votos 6 comentarios
Queue Position number Respondida
- Ian Hunt
- 9 de febrero de 2022 15:10
6 votos 6 comentarios
Online for certain groups only Respondida
- Adrian Bishop
- 8 de diciembre de 2021 13:19
2 votos 6 comentarios
Coach agents while on a call Respondida
- Priscilla S
- 31 de agosto de 2021 17:44
3 votos 6 comentarios
[TALK] Feature Request(s): Custom attributes for logical conditions/triggers, automations, SLAs and KPI metrics are unavailable and far overdue Respondida
- T.J.
- 2 de agosto de 2021 16:39
14 votos 6 comentarios
Ability to receive calls through the Zendesk app
- Cat Bostwick
- 15 de julio de 2020 18:48
9 votos 6 comentarios
Zendesk Talk | Agent can Talk to another agent
- Mike
- 5 de marzo de 2020 15:27
9 votos 6 comentarios
Customizable Outbound Caller ID
- Jorma Vaughn
- 3 de agosto de 2018 17:20
10 votos 6 comentarios
Real time Voice transcription Planeada
- Bhagyaraju Pati
- 13 de septiembre de 2022 12:16
2 votos 5 comentarios
Split audio for inbound call ringer and call audio Respondida
- Rina
- 30 de marzo de 2022 13:43
3 votos 5 comentarios
Change default country pre-fix for callbacks in web widget
- Charlie Eriksson
- 24 de septiembre de 2021 13:19
6 votos 5 comentarios
New feature request: creating Phonebook for making forwarding calls to collegues
- Brecht Smit
- 15 de junio de 2021 07:55
1 voto 5 comentarios
Average wait time message in multiple languages
- Hege
- 31 de julio de 2019 07:27
6 votos 5 comentarios
missed calls with Talk do not toggle agents to unavailable/DND Planeada
- karl FETCH
- 8 de octubre de 2022 16:15
1 voto 4 comentarios
Zendesk talk: Viewing who disconnected the line on a call No planeada
- Christopher Powell
- 20 de septiembre de 2022 20:43
4 votos 4 comentarios
New tools to track Zendesk Talk issues Respondida
- Andrew Chu
- 20 de junio de 2022 12:41
1 voto 4 comentarios
Assign default outbound call number to an agent No planeada
- Annelisa Brown
- 13 de enero de 2022 15:25
6 votos 4 comentarios
Zendesk Talk - Call routing based on end user fields Respondida
- Sebastian Jaeger
- 1 de octubre de 2021 12:26
3 votos 4 comentarios
Zendesk Calls made through a Zendesk Ticket should use the currently selected line (From the Phone Dial options)
- Bozhidar Hristov
- 21 de junio de 2021 11:55
5 votos 4 comentarios
Voicemail transcription languages
- Emma
- 7 de mayo de 2021 14:26
0 votos 4 comentarios
Recording laws and Talk
- Larry Click
- 25 de febrero de 2021 15:22
6 votos 4 comentarios

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