Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Enable different greetings for different times of the schedule Respondida1 voto 4 comentarios
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Agent statuses - a way to minimize list Respondida1 voto 2 comentarios
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Separating Work and Cell Numbers in User Profiles5 votos 3 comentarios
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Translation from FR to ENG Respondida0 votos 1 comentario
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Product Feedback - Omnichannel calls routed to a view Respondida3 votos 1 comentario
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Using overflow only outside of business hours Respondida2 votos 1 comentario
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Blind Transfer Respondida18 votos 24 comentarios
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Set Country Codes permanent to "not US" Respondida1 voto 2 comentarios
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Pausing Call Recording Mid-Call for PCI Compliance Respondida2 votos 7 comentarios
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Zendesk Talk - Agent Auto Log-Off Respondida2 votos 6 comentarios
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Route calls by agents skills Planeada2 votos 4 comentarios
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Calls drop out when accepting a callback request from 1300 number No planeada0 votos 8 comentarios
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Talk - agents remain available after missed call Respondida19 votos 29 comentarios
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ReRoute Missed Calls Respondida9 votos 9 comentarios
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Feature Suggestions: Talk Dashboard Analytics for historical data Respondida1 voto 1 comentario
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Split audio for inbound call ringer and call audio Respondida5 votos 8 comentarios
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Zendesk Talk Mobile App Planeada56 votos 59 comentarios
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Coach agents while on a call Respondida3 votos 6 comentarios
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Talk integration with Support (mobile apps) No planeada4 votos 3 comentarios
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Zendesk Talk - Auto Log Off Agents Respondida4 votos 11 comentarios
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Scheduling different vms to play at different times Respondida2 votos 2 comentarios
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Change default country pre-fix for callbacks in web widget9 votos 7 comentarios
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Talk - Visibility on who ended the call No planeada4 votos 3 comentarios
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Set Emergency Greeting and set up for all lines Respondida0 votos 2 comentarios
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Call Recordings in Stereo Respondida1 voto 5 comentarios
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Disable right click "save audio" for call recordings Respondida0 votos 1 comentario
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[Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail Respondida54 votos 35 comentarios
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Greeting for Outbound call - EU GDPR issue Respondida1 voto 3 comentarios
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Call Routing For Non-Groups Planeada4 votos 4 comentarios
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Prioritize One Type of Call Over other calls within an IVR. Planeada6 votos 3 comentarios