Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Enable Callers to Press Key to Leave a Voicemail in Queue Respondida0 votos 1 comentario
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New feature request: automatically status available (green status) when starting up Zendesk. Respondida2 votos 3 comentarios
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Set the default number based by the Group No planeada2 votos 2 comentarios
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Hold music feedback Respondida0 votos 2 comentarios
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Zendesk Talk with Video Option No planeada5 votos 4 comentarios
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New feature request: creating Phonebook for making forwarding calls to collegues1 voto 5 comentarios
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[Feature Request] Menu option in IVR to mark a call as High Priority Respondida0 votos 2 comentarios
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What's New at Zendesk: May 20210 votos 0 comentarios
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Disable recording for overflow calls No planeada2 votos 1 comentario
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Want a trigger that will assign missed calls to agent who support a particular language Respondida0 votos 1 comentario
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New Feature Request! Multibrand- Toggle between groups No planeada2 votos 2 comentarios
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Voicemail transcription languages0 votos 4 comentarios
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Mask customer's numbers0 votos 0 comentarios
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Outgoing ring tone too high2 votos 2 comentarios
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Customize Talk Widget fields to make mandatory4 votos 2 comentarios
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Scheduling Software For Outbound Phone Calls4 votos 2 comentarios
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Live Calls - Filtering By Group not Line on Talk Dashboard0 votos 1 comentario
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Scheduling different vms to play at different times1 voto 0 comentarios
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Talk Widget is too weak for customization2 votos 0 comentarios
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Create the user profile ahead of when they call over internet0 votos 0 comentarios
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Talk integration with Support (mobile apps)4 votos 1 comentario
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Inbound only call recording1 voto 2 comentarios
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Different Hold Time by brand (Talk)2 votos 2 comentarios
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Allow visibility into the phone queue28 votos 17 comentarios
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Increase ability to route calls to agents4 votos 2 comentarios
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Keeping Country Codes Permanent2 votos 0 comentarios