Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Show prompt to last online Talk agent before signing out No planeada2 votos 2 comentarios
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Zendesk Talk - Call routing based on end user fields Respondida3 votos 4 comentarios
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India number No planeada0 votos 2 comentarios
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Per group/department scheduling Planeada0 votos 2 comentarios
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Change default country pre-fix for callbacks in web widget8 votos 6 comentarios
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Auto Pause and Resume Call Recordings Feature No planeada0 votos 2 comentarios
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Enable or Disable Talk via API Completada0 votos 1 comentario
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Talk metrics in local time Respondida1 voto 1 comentario
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Talk Agent Status - Sort feature Planeada3 votos 1 comentario
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Zendesk Talk - Auto Log Off Agents Respondida4 votos 10 comentarios
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Coach agents while on a call Respondida3 votos 6 comentarios
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Calls drop out when accepting a callback request from 1300 number No planeada0 votos 7 comentarios
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Allow Admins to place/receive phone calls Respondida0 votos 1 comentario
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Logged in Time1 voto 1 comentario
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Ability to toggle availability of Zednesk talk while in multiple groups No planeada2 votos 1 comentario
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What's New at Zendesk: August 20210 votos 0 comentarios
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Zendesk Voice to Record Through Hold No planeada0 votos 7 comentarios
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Zendesk Talk Queue Visibility for Agents Respondida0 votos 1 comentario
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Zendesk Talk Ring Control Respondida3 votos 7 comentarios
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Hotline issues Respondida0 votos 1 comentario
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Options to remove Decline call button & keep the call to be in queue2 votos 3 comentarios
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Re-configure Live Calls View to also show incoming calls Respondida1 voto 2 comentarios
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More Filtering Functions on Talk Dashboard Respondida1 voto 3 comentarios
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Support for Twilio Toll Free, Mobile and National numbers Respondida0 votos 1 comentario
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Unable to determine on the agent end if the calls are overflow Respondida0 votos 2 comentarios
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SMS Trigger Update based on Phone # client texts into Respondida0 votos 1 comentario
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Editing Talk / Voice Dashboard Respondida0 votos 2 comentarios
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Call Routing For Non-Groups Planeada4 votos 4 comentarios
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Feature Request: Ability to Customize the Callback Options Menu No planeada1 voto 2 comentarios