Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
-
Set the default number based by the Group No planeada3 votos 3 comentarios
-
Restrict Talk lines to specific groups No planeada5 votos 3 comentarios
-
Scheduling Software For Outbound Phone Calls4 votos 2 comentarios
-
Routing to all agents within a group at once, not round robin Planeada1 voto 4 comentarios
-
Bulk download call recordings No planeada0 votos 1 comentario
-
Feature request: Zendesk Talk - set maximum queue wait time per number Planeada14 votos 13 comentarios
-
Call Routing to Secondary Groups Respondida0 votos 7 comentarios
-
Limit agents ability to listen to recordings Respondida19 votos 17 comentarios
-
Digital Line & Authenticated Users Respondida5 votos 3 comentarios
-
Question on additional charges Respondida0 votos 1 comentario
-
Zendesk Talk - Outbound Call Greeting Respondida17 votos 12 comentarios
-
Troubleshoot Integration of Ring Central with Zendesk Support Respondida0 votos 3 comentarios
-
Enabling Callback Based on Specific Time Schedule Respondida1 voto 1 comentario
-
Granular Talk Permissions Respondida0 votos 1 comentario
-
Feature Request - Phone Line Ordering Respondida0 votos 1 comentario
-
It would be great if we could limit agent visibility for things like seeing other agents status on talk/chat No planeada0 votos 1 comentario
-
Notification when x number of Talk agents aren't online during support hours Respondida3 votos 3 comentarios
-
CSAT For Talk Respondida10 votos 38 comentarios
-
Zendesk Talk with Video Option No planeada5 votos 4 comentarios
-
Custom permission levels in Talk Respondida1 voto 3 comentarios
-
Looking for technical info on how best to integrate Talk with 3CX Respondida0 votos 2 comentarios
-
IVR Routing by customer type and then enquiry type? Respondida1 voto 1 comentario
-
Programmatically Act on Telephony Events / Agent Assist No planeada1 voto 1 comentario
-
How to change audio output settings in Zendesk Talk? Respondida0 votos 1 comentario
-
Agent ID Available in API when call is not conneceted Respondida0 votos 1 comentario
-
Disable reading back the number for callback request No planeada4 votos 1 comentario
-
Call Routing to Agents more than once Respondida38 votos 30 comentarios
-
Allow option to block calls from Unknown Callers Respondida1 voto 2 comentarios
-
Enabling Talk CSAT ratings over the phone Respondida2 votos 2 comentarios
-
Telecommunications Relay Service No planeada2 votos 2 comentarios