Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Allow visibility into the phone queue29 votos 17 comentarios
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Increase ability to route calls to agents4 votos 2 comentarios
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Keeping Country Codes Permanent3 votos 0 comentarios
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Differentiating Abandoned Call Tickets for Hang-ups after Call-back Requested3 votos 1 comentario
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Overflow Message1 voto 0 comentarios
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Possibility to make outbound call trought the Zendesk Mobile App1 voto 1 comentario
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What's New webinar - March 3, 20210 votos 0 comentarios
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Recording laws and Talk6 votos 4 comentarios
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After a group, need an overflow routing to an IVR1 voto 0 comentarios
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Allow entering of exiting ticket on inbound calls0 votos 0 comentarios
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Outbound restrict per country0 votos 0 comentarios
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Separating Work and Cell Numbers in User Profiles5 votos 3 comentarios
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CSAT via SMS | How do we short the satisfaction url?9 votos 0 comentarios
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Zendesk Talk Auto Log off Agents and Reporting1 voto 2 comentarios
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Audit trail for call prior to ticket?1 voto 1 comentario
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What's new in Zendesk - January 2021 product updates0 votos 1 comentario
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Dedicated greeting for alert or announcement messages2 votos 0 comentarios
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Zendesk Talk features5 votos 2 comentarios
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IVR Agent Flow2 votos 0 comentarios
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Language Message average waiting time5 votos 2 comentarios
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Zendesk Talk: Signal / Tone when call is connected6 votos 3 comentarios
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Display length of hold8 votos 2 comentarios
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Ability to receive calls through the Zendesk app11 votos 6 comentarios
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Max time limit for agents to be away3 votos 1 comentario
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Communication between Shopify and ZenDesk Talk0 votos 2 comentarios
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Zendesk Talk | Agent can Talk to another agent9 votos 6 comentarios
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Average wait time message in multiple languages7 votos 5 comentarios
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Average wait time message using current queue activity?19 votos 19 comentarios
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Customizable Outbound Caller ID10 votos 6 comentarios