Feedback - Voice (Talk) – Ayuda de Zendesk

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Allow visibility into the phone queue
- Dylan Saunders
- 19 de marzo de 2021 00:38
29 votos 17 comentarios
Increase ability to route calls to agents
- Brianne Hansen
- 16 de marzo de 2021 21:48
4 votos 2 comentarios
Keeping Country Codes Permanent
- Alicia Cicalese
- 15 de marzo de 2021 20:04
3 votos 0 comentarios
Differentiating Abandoned Call Tickets for Hang-ups after Call-back Requested
- Kate Clasby
- 13 de marzo de 2021 01:06
3 votos 1 comentario
Overflow Message
- Flywire IT
- 8 de marzo de 2021 22:45
1 voto 0 comentarios
Possibility to make outbound call trought the Zendesk Mobile App
- Yvérick Assels
- 6 de marzo de 2021 23:28
1 voto 1 comentario
What's New webinar - March 3, 2021
- Dave Dyson
- 27 de febrero de 2021 00:29
0 votos 0 comentarios
Live Calls - Show the organisation that an agent is talking to in the Zendesk Talk page
- Travis Bongiovanni
- 26 de febrero de 2021 02:33
1 voto 0 comentarios
Recording laws and Talk
- Larry Click
- 25 de febrero de 2021 15:22
6 votos 4 comentarios
After a group, need an overflow routing to an IVR
- Anne-Flore Caire
- 15 de febrero de 2021 08:04
1 voto 0 comentarios
Allow entering of exiting ticket on inbound calls
- Nando's Zendesk
- 12 de febrero de 2021 13:08
0 votos 0 comentarios
Outbound restrict per country
- Nando's Zendesk
- 12 de febrero de 2021 13:02
0 votos 0 comentarios
Separating Work and Cell Numbers in User Profiles
- Ethan Stanislawski
- 1 de febrero de 2021 16:30
5 votos 3 comentarios
CSAT via SMS | How do we short the satisfaction url?
- Mike
- 28 de enero de 2021 14:58
9 votos 0 comentarios
Zendesk Talk Auto Log off Agents and Reporting
- Melissa Blanding
- 26 de enero de 2021 14:14
1 voto 2 comentarios
Audit trail for call prior to ticket?
- Adrian Bishop
- 25 de enero de 2021 14:48
1 voto 1 comentario
What's new in Zendesk - January 2021 product updates
- Brett Bowser
- Zendesk Community Manager
- 21 de enero de 2021 20:48
0 votos 1 comentario
Dedicated greeting for alert or announcement messages
- Kalle Windefalk
- 18 de enero de 2021 07:34
2 votos 0 comentarios
Zendesk Talk features
- Jamie Howarth
- 12 de enero de 2021 00:16
5 votos 2 comentarios
IVR Agent Flow
- Robbie Chasse
- 11 de enero de 2021 23:50
2 votos 0 comentarios
Language Message average waiting time
- Yves marie Petit
- 21 de diciembre de 2020 10:06
5 votos 2 comentarios
Zendesk Talk: Signal / Tone when call is connected
- Mike
- 14 de agosto de 2020 11:58
6 votos 3 comentarios
Display length of hold
- Mylin Wright
- 27 de julio de 2020 18:38
8 votos 2 comentarios
Ability to receive calls through the Zendesk app
- Catherine Bostwick
- 15 de julio de 2020 18:48
11 votos 6 comentarios
Max time limit for agents to be away
- Mark McKelvey
- 12 de junio de 2020 15:37
3 votos 1 comentario
Communication between Shopify and ZenDesk Talk
- James MacArthur
- 25 de marzo de 2020 13:49
0 votos 2 comentarios
Zendesk Talk | Agent can Talk to another agent
- Mike
- 5 de marzo de 2020 15:27
9 votos 6 comentarios
Average wait time message in multiple languages
- Hege Solheim
- 31 de julio de 2019 07:27
7 votos 5 comentarios
Average wait time message using current queue activity?
- Gary
- 6 de febrero de 2019 01:23
19 votos 19 comentarios
Customizable Outbound Caller ID
- Jorma Vaughn
- 3 de agosto de 2018 17:20
10 votos 6 comentarios

¿No encontró lo que buscaba?