Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
-
Looking for technical info on how best to integrate Talk with 3CX Respondida0 votos 2 comentarios
-
Agent ID Available in API when call is not conneceted Respondida0 votos 1 comentario
-
How to change audio output settings in Zendesk Talk? Respondida0 votos 1 comentario
-
IVR Routing by customer type and then enquiry type? Respondida0 votos 1 comentario
-
Allow option to block calls from Unknown Callers Respondida1 voto 2 comentarios
-
Custom permission levels in Talk Respondida1 voto 3 comentarios
-
Talk: IVR missing phone options (opt-out/in, callback) Respondida0 votos 1 comentario
-
Enabling Talk CSAT ratings over the phone Respondida2 votos 2 comentarios
-
unsuccessful outbound calls Respondida1 voto 2 comentarios
-
Zendesk Talk - Agent Auto Log-Off Respondida1 voto 3 comentarios
-
More Details in Talk Tickets Respondida0 votos 1 comentario
-
Hold Respondida0 votos 1 comentario
-
Change the brand of an external number without deleting it Respondida0 votos 1 comentario
-
Enabling Agent to Agent Calling Respondida3 votos 1 comentario
-
Transferred Calls Wait Time still with Originating Department Respondida1 voto 2 comentarios
-
Satisfaction feedback survey over the phone Respondida0 votos 1 comentario
-
Prioritize calls to certain agents - Ability to put agents as 'backup' (while online) if the others are busy Respondida6 votos 3 comentarios
-
Setting routing preference within Zendesk Talk Respondida1 voto 2 comentarios
-
New SMS interface disaster Respondida0 votos 1 comentario
-
Text data in Explore Respondida0 votos 2 comentarios
-
Zendesk talk - Segregation of phone numbers Respondida6 votos 3 comentarios
-
CSAT For Talk - Initiation upon end of call rather than ticket status Respondida0 votos 1 comentario
-
More robust Talk metrics should be available such as hold time details, transfer details, and call transcripts Respondida0 votos 3 comentarios
-
Call and Voicemail Recording Deletions Respondida1 voto 1 comentario
-
Talk - Skills Based Routing Respondida0 votos 1 comentario
-
How to reach a manager? Respondida0 votos 1 comentario
-
Automated Outbound Calls Respondida0 votos 1 comentario
-
zendesk talkを使用して発信する際、デフォルトでアメリカになっているのを日本にしたい Respondida0 votos 1 comentario
-
Feedback: Explore attribute "Call group is default" is Wrong Respondida0 votos 1 comentario
-
Talk: Agent Activity Suggestions (Filter, Tagging/Grouping) Respondida5 votos 6 comentarios