Feedback - Voice (Talk) – Ayuda de Zendesk

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Routing Zendesk Talk calls to multiple agents at the same time Respondida
- Paul Shoobridge
- 4 de enero de 2017 16:38
151 votos 140 comentarios
Zendesk Voice: New call notification through speakers, call through headset Respondida
- Donny Wyatt
- 20 de abril de 2012 19:53
25 votos 92 comentarios
CSAT For Talk Respondida
- Brandon Tidd
- User Group Leader
- Community Moderator
- 7 de junio de 2019 15:17
8 votos 38 comentarios
[Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail Respondida
- Stefan Gass
- 10 de abril de 2018 06:48
54 votos 35 comentarios
Call Routing to Agents more than once Respondida
- Thomas de Silva
- 31 de julio de 2019 12:34
37 votos 30 comentarios
Talk - agents remain available after missed call Respondida
- Erin Slovitt
- 14 de agosto de 2017 23:31
19 votos 28 comentarios
Caller ID on outbound calls Respondida
- Austin Beck
- 15 de mayo de 2019 15:36
24 votos 25 comentarios
IVR Welcome Message repeat option Respondida
- David Squires
- 12 de febrero de 2018 22:07
25 votos 23 comentarios
Blind Transfer Respondida
- Natalie
- 30 de julio de 2017 19:33
17 votos 23 comentarios
option for talk agents to set status Respondida
- Sarah Smarter Applications
- 13 de marzo de 2017 10:22
12 votos 20 comentarios
Talk Service Level as a Percentage Respondida
- Jose Gonzales
- 8 de marzo de 2018 18:24
3 votos 18 comentarios
Need to have visibility on who hung up first Respondida
- Benny Samuel
- 27 de enero de 2022 21:21
18 votos 17 comentarios
Limit agents ability to listen to recordings Respondida
- Liam Kelly
- 4 de diciembre de 2020 18:45
18 votos 17 comentarios
Ability to see option pressed on an IVR Respondida
- Christopher Kenrick
- 16 de abril de 2019 11:06
23 votos 15 comentarios
Zendesk Talk - Warm transfer to Agent groups Respondida
- Olivia Saliba (Vic)
- 25 de marzo de 2020 06:35
20 votos 14 comentarios
Zendesk Talk - Outbound Call Greeting Respondida
- DJ Jimenez
- 22 de julio de 2019 23:41
17 votos 12 comentarios
Fix routing of calls for agents that miss or decline Respondida
- Scheduling Manager
- 23 de marzo de 2022 22:58
11 votos 11 comentarios
Zendesk Talk Outbound Features Needed Respondida
- Devin Chaloux
- 12 de marzo de 2022 16:33
5 votos 10 comentarios
Group routing Respondida
- Josef A
- 1 de diciembre de 2021 05:13
2 votos 10 comentarios
Zendesk Talk - Auto Log Off Agents Respondida
- Whitney Votaw
- 4 de septiembre de 2021 05:59
4 votos 10 comentarios
Talk Team Leader Role Respondida
- Nancy Caldwell
- 27 de mayo de 2022 14:16
7 votos 8 comentarios
ReRoute Missed Calls Respondida
- Joe Trevino
- 10 de septiembre de 2020 16:29
8 votos 8 comentarios
Call Routing to Secondary Groups Respondida
- Lloyd Marcom
- 19 de abril de 2023 19:46
- Editado
0 votos 7 comentarios
Don't Change Previous Note Content Respondida
- Sara Ledger
- 20 de mayo de 2022 12:22
1 voto 7 comentarios
Zendesk Talk Ring Control Respondida
- Derek Preston
- 18 de agosto de 2021 15:07
3 votos 7 comentarios
Talk: Agent Activity Suggestions (Filter, Tagging/Grouping) Respondida
- Moran R. Gilboa
- 19 de septiembre de 2022 20:57
5 votos 6 comentarios
Queue Position number Respondida
- Ian Hunt
- 9 de febrero de 2022 15:10
6 votos 6 comentarios
Online for certain groups only Respondida
- Adrian Bishop
- 8 de diciembre de 2021 13:19
2 votos 6 comentarios
Coach agents while on a call Respondida
- Priscilla S
- 31 de agosto de 2021 17:44
3 votos 6 comentarios
[TALK] Feature Request(s): Custom attributes for logical conditions/triggers, automations, SLAs and KPI metrics are unavailable and far overdue Respondida
- T.J. (ZenBros)
- 2 de agosto de 2021 16:39
17 votos 6 comentarios

¿No encontró lo que buscaba?