Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Mostrada0 votos 0 comentarios
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Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
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Average wait time message using current queue activity?19 votos 19 comentarios
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Auto Answer / Auto Accept Feature in ZD Talk20 votos 18 comentarios
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Allow visibility into the phone queue29 votos 17 comentarios
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Change default country pre-fix for callbacks in web widget8 votos 6 comentarios
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Ability to receive calls through the Zendesk app10 votos 6 comentarios
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Zendesk Talk | Agent can Talk to another agent9 votos 6 comentarios
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Customizable Outbound Caller ID10 votos 6 comentarios
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New feature request: creating Phonebook for making forwarding calls to collegues1 voto 5 comentarios
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Pausing Call Recording Mid-Call for PCI Compliance2 votos 5 comentarios
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Average wait time message in multiple languages7 votos 5 comentarios
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Voicemail transcription languages0 votos 4 comentarios
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Recording laws and Talk6 votos 4 comentarios
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Options to remove Decline call button & keep the call to be in queue2 votos 3 comentarios
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Zendesk Talk: Signal / Tone when call is connected6 votos 3 comentarios
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Outgoing ring tone too high2 votos 2 comentarios
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Customize Talk Widget fields to make mandatory4 votos 2 comentarios
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Scheduling Software For Outbound Phone Calls4 votos 2 comentarios
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Inbound only call recording1 voto 2 comentarios
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Different Hold Time by brand (Talk)2 votos 2 comentarios
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Increase ability to route calls to agents4 votos 2 comentarios
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Separating Work and Cell Numbers in User Profiles4 votos 2 comentarios
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Zendesk Talk Auto Log off Agents and Reporting1 voto 2 comentarios
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Zendesk Talk features5 votos 2 comentarios
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Language Message average waiting time5 votos 2 comentarios
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Display length of hold8 votos 2 comentarios
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Communication between Shopify and ZenDesk Talk0 votos 2 comentarios