Feedback - Voice (Talk)
Nueva publicaciónHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Mostrada0 votos 0 comentarios
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Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
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Customize / Edit Ringtone for Incoming Calls and Keyboard Shortcuts for Voice28 votos 37 comentarios
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Feature Request - Phone Line Ordering0 votos 0 comentarios
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Granular Talk Permissions0 votos 0 comentarios
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Enabling Callback Based on Specific Time Schedule0 votos 0 comentarios
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It would be great if we could limit agent visibility for things like seeing other agents status on talk/chat No planeada0 votos 1 comentario
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Notification when x number of Talk agents aren't online during support hours Respondida2 votos 3 comentarios
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Zendesk Talk: Allow Reporting on Agent Availability Planeada110 votos 160 comentarios
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CSAT For Talk Respondida8 votos 38 comentarios
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Need to have visibility on who hung up first No planeada15 votos 17 comentarios
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Zendesk Talk with Video Option No planeada5 votos 4 comentarios
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Zendesk Voice: New call notification through speakers, call through headset Respondida24 votos 90 comentarios
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Zendesk talk - Segregation of phone numbers Respondida6 votos 3 comentarios
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Custom permission levels in Talk Respondida1 voto 3 comentarios
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Looking for technical info on how best to integrate Talk with 3CX Respondida0 votos 2 comentarios
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unsuccessful outbound calls Respondida1 voto 2 comentarios
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IVR Routing by customer type and then enquiry type? Respondida0 votos 1 comentario
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Programmatically Act on Telephony Events / Agent Assist No planeada1 voto 1 comentario
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How to change audio output settings in Zendesk Talk? Respondida0 votos 1 comentario
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Agent ID Available in API when call is not conneceted Respondida0 votos 1 comentario
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Disable reading back the number for callback request No planeada4 votos 1 comentario
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Talk - agents remain available after missed call Respondida19 votos 28 comentarios
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Restrict Talk lines to specific groups No planeada4 votos 2 comentarios
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Pausing Call Recording Mid-Call for PCI Compliance2 votos 5 comentarios
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Call Routing to Agents more than once Respondida37 votos 30 comentarios
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India number No planeada0 votos 2 comentarios
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Allow option to block calls from Unknown Callers Respondida1 voto 2 comentarios
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Enabling Talk CSAT ratings over the phone Respondida2 votos 2 comentarios
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Telecommunications Relay Service No planeada2 votos 2 comentarios