Búsquedas recientes

No hay búsquedas recientes

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Nueva publicación
Mostrar todas
    Ordenar por actividad reciente
      CSS branding not applied to sign in page (Help Center)
      We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...

      Publicado 12 sept 2013 · Ronny

      172

      Seguidores

      157

      Votos

      149

      Comentarios

      Guide Production Instance Should be Available to Copy into Sandbox
      Planeado
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 27 nov 2023 · Morgan

      31

      Seguidores

      39

      Votos

      14

      Comentarios

      Advanced TinyMCE Editor
      Planeado
      It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

      Publicado 22 ene 2020 · David Bjorgen

      11

      Seguidores

      11

      Votos

      7

      Comentarios

      Help Center (Guide) Placing the same article in multiple sections/categories
      This is both a request and a query: I recently came across a forum discussion where the possibility of adding an article...

      Publicado 09 ene 2025 · Katerina Soumani

      3

      Seguidores

      1

      Voto

      3

      Comentarios

      HTTP response headers of help center
      Feature Request Summary:  Either Zendesk Guide make the following HTTP response headers for their help centers mandator...

      Publicado 21 jun 2022 · Martin Sasse

      15

      Seguidores

      10

      Votos

      9

      Comentarios

      Missing Countries in the Help Center (Guide)
      As a company expanding into new markets, we are encountering challenges due to the Help Center’s lack of support for cer...

      Publicado 03 ene 2025 · Mathilde

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Salesforce Integration: allow sync of Zendesk articles to Salesforce
      It should be possible to create articles in Zendesk and to import/synchronize them with Salefore Knowledge DB.

      Publicado 13 abr 2023 · Rafaella Braconi

      4

      Seguidores

      2

      Votos

      3

      Comentarios

      Embed a PDF in Help Center articles
      Having the ability to embed a PDF file into an article would be really beneficial to our clients and myself (the keeper ...

      Publicado 30 dic 2015 · Knowledge Services

      37

      Seguidores

      10

      Votos

      35

      Comentarios

      Create easy options to control link metadata
      Zendesk should create easier options to control metadata in links. Whenever I share links from our help center, I have n...

      Publicado 09 ene 2025 · Molly Exten

      1

      Seguidor

      2

      Votos

      1

      Comentario

      特定の記事（Guide）閲覧者にメールを配信するためのトリガ機能の追加
      Guide内で作成した特定の記事を閲覧したエンドユーザーに向けて、自動でメールもしくはメッセージを配信できるようなトリガの追加を希望します。

      Publicado 25 dic 2024 · Ueda

      3

      Seguidores

      0

      Votos

      4

      Comentarios