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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

Publicado 29 sept 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Publicado 29 sept 2023 · Shawna James

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Feature Request Summary:  Make “Lock” icon more clear in terms of meaning. Description:  In Help Center articles, if ...

Publicado 25 mar 2024 · Kirill Akimov

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I need to enable the SLA so that customers can see it in the help center

Publicado 27 ene 2025 · Lucas Almeida

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Feature Request Summary:  Zendesk Help Center should have an option that would allow an end user to see all his request...

Publicado 24 may 2022 · Nicolas Monchaux

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Our forms would benefit from a conditional Multi-select field.  We currently have multiple check boxes that are conditi...

Publicado 17 oct 2022 · Martha

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The Drop Down field is limited to scrolling and selecting the values. It would be great to have an integrated search to ...

Publicado 23 abr 2018 · Julian

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 23 ene 2025 · Carrie Doring

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Feature Request Summary:  Help Center should have an API endpoint for Article Verification, or attributes within the ex...

Publicado 28 dic 2022 · Sam

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Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...

Publicado 06 feb 2015 · Joris Heuberger

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