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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


As part of of our employee termination process, sometimes user accounts are deleted from our Zendesk instance before we ...

Publicado 01 jul 2021 · Jimmy Rufo

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Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-t...

Publicado 12 abr 2021 · Alejandro Colon

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The Knowledge Capture app in Zendesk Support currently pulls in all published articles from a brand. We would like the ...

Publicado 16 jun 2021 · Ryan Boyer

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Feature Request Summary:  Zendesk Guide should have standard formatting option for yellow notes and blue tips boxes in ...

Publicado 09 ago 2021 · Rachel Scriven

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Hi team,I have many customers requested to increase 1MB per translation for Guide article size, and there is a limitatio...

Publicado 10 feb 2025 · Chen Shihai

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We need the ability to add a "Labels" column to the list of articles in Guide so that it will display in our Saved Lists...

Publicado 15 jun 2021 · Fiona Dirom

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Feature Request Summary:  One ubiquitous and critical button in pretty much all other WYSIWYG tool bars is confoundingl...

Publicado 01 abr 2022 · Joel Sandi

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I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...

Publicado 21 mar 2023 · Furkan Gündüz

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I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...

Publicado 19 dic 2024 · Andrew English

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Feature Request Summary:  Comments by Light Agents via Help Center to their own tickets (= where they are the requester...

Publicado 01 mar 2022 · Josef Prandstetter

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