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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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      Global and Brand Specific Variables in Content Blocks
      Request Summary As a Guides user, when I add a content block to an article, the content block will inherit specific term...

      Publicado 30 oct 2023 · Royce

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      Additional Bulk Article - "Publish in section"
      No planeada
      I see the topic posted, Bulk Changes to Guide Sections and Articles https://support.zendesk.com/hc/en-us/community/pos...

      Publicado 21 mar 2019 · Matt McCluskey

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      Bulleted List with Checkboxes
      Feature Request SummaryThe regular bulleted list and numbered bulleted list are both very helpful. I would like to have ...

      Publicado 21 dic 2024 · Trisha Tran

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      Issue with Agents Viewing Their Tickets in Guide for Private Groups
      Hi Team,   I’m encountering a recent issue in our Zendesk Guide instance and was wondering if anyone else has experience...

      Publicado 08 oct 2024 · Athos Alves De Souza

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      Disable/hide individual profiles
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 20 dic 2024 · Kyle Pinkley

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      Feedback on the Preview Button Behavior in the New Article Editor UI
      Although I do like the new article editor UI, it's really confusing to me that it shows the Preview button, whether you'...

      Publicado 27 dic 2024 · Ashley Boose

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      User segment [Matching users] Add sorting and filtering in UI
      Since “the organization is ignored for agents” the Matching users page from User segment shows all users from the matche...

      Publicado 20 dic 2024 · Vitalii Petrus

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      Ticket Form Feature Request: Condition on Attachments to display Checkbox Field
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 19 dic 2024 · Josef Prandstetter

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      Ability to embed Microsoft Stream videos in articles
      Currently Microsoft Stream videos are not supported to be embedded directly.  This can be done with a workaround using t...

      Publicado 06 dic 2023 · Jonathan Cappelli

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      Hosting Help Center Videos on Microsoft Stream
      Microsoft Stream (Classic) is the newest available video hosting service offered by Zendesk.  Our company just invested ...

      Publicado 09 mar 2023 · Bill Brooks

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