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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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      Show the found matches count in the code editor on Guide
      When I search a phrase in the Guide code editor, it will highlight and jump to the phrase, but it doesn't tell me how ma...

      Publicado 13 may 2021 · CJ Johnson

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      Maintenance Mode for Guide
      As a Zendesk admin, I would like to see a feature that would allow you to put the help center in a maintenance mode. Whe...

      Publicado 26 abr 2021 · Justin Federico

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      Add Submit A Request for Agents
      Completadas
      On the forums page it would be great if submit a request was there for agents as well as end users.  Agents for us can ...

      Publicado 05 jun 2014 · Mcconnon, Carl

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      [Scoped search in Knowledge base] is Incomplete
      Hi. [Scoped search in Knowledge base] is only works on category pages.Searching on section pages and article pages will...

      Publicado 28 may 2021 · 平中　大次郎

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      Show section language on pop-up when creating new article
      Created on behalf of José Luis' post here Issue: section selection/distinction is not intuitive if we have multiple Gui...

      Publicado 05 ago 2021 · Pedro Rodrigues (opservator.com)

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      Chinese Style Sheets
      I'm new to the community, and not much of Zendesk user (work in IT). However, my team notified me that they saw this in ...

      Publicado 15 abr 2021 · James Preston

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      Labels "Score", "Scores", and "Scoring" Do Not Return Article Results
      I have an article called "Can I change the scores I gave to a poem?" with labels "score", "scores", and "scoring". In ...

      Publicado 05 ago 2021 · Get Lit Support

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      Bug @ Guide: Suggested Google Analytics Tracking ID Nomenclature is not up-to-date
      Google recently updated the format of their Google Analytics tracking IDs. Right now at Guide you can only see the lega...

      Publicado 07 jun 2021 · Josef Prandstetter

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      What's New webinar - March 3, 2021
      What's new at Zendesk: March 2021 - Americas Helping businesses create great customer experiences has been in Zendesk...

      Publicado 27 feb 2021 · Dave Dyson

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      What's New at Zendesk: May 2021
      Zendesk lets you meet customers wherever they are, sets teams up for success, and keeps your business in sync. This q...

      Publicado 10 jun 2021 · Dave Dyson

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