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Announcements

Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Hey there Zendesk community! We are excited to announce the upcoming Zendesk AI Summit, happening on October 9th. Prepar...

Publicado 07 ago 2024 · Brett Bowser

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Hello Community, Happy Zendesk Showcase day in New York City!We are thrilled to announce an Early Access Program (EAP) f...

Publicado 04 oct 2023 · Brett Bowser

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Update: Merging suggestions is now generally available. See Merging related tickets based on suggestions (https://suppor...

Publicado 13 mar 2024 · Shawna James

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Happy Monday my fellow community friends! I'm excited to share that we have launched an new early access program for Ent...

Publicado 09 oct 2023 · Brett Bowser

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Dear Zendesk Community members, We are thrilled to announce the new open EAP for Side Conversation Child Tickets Enhance...

Publicado 23 sept 2024 · Shawna James

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Hello,   When will we have certification for Zendesk for administrator in Portuguese or Spanish?   Thanks!    Att,

Publicado 05 sept 2024 · Roger Souza

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Get your early access pass! We're excited to announce that Zendesk Relate 2024 is scheduled for April 16-18 in the ci...

Publicado 09 nov 2023 · Brett Bowser

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Hello everyone! The Zendesk WFM team is thrilled to announce access to a new program for tracking agent productivity. Le...

Publicado 23 jul 2024 · Shawna James

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Join us on August 1st for an exciting event, "How to Prepare Your Team for AI-Driven CX." Discover best practices to get...

Publicado 18 jul 2024 · Devan La Spisa

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Hello,   I'm following the instructions provided in an email about the above issue. In mobile SDK in settings we have no...

Publicado 28 may 2024 · Nathalie

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