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Announcements

Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Olá! Neste momento, quero levar a comunidade Zendesk para o próximo nível, aumentando o maior número de usuários na Amér...

Publicado 16 feb 2024 · Roger Souza

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Hello Zendesk community,  We're excited to roll out the early access program for Brand Spaces! This feature allows agen...

Publicado 20 feb 2024 · Brett Bowser

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Hey Zendesk Community, Are you eager to learn how iconic retail experiences transition to the online world? Then you ...

Publicado 04 mar 2024 · Brett Bowser

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Hey there Zendesk Community! We are excited to announce that the agenda for Relate 2024 is officially up and running!...

Publicado 31 ene 2024 · Brett Bowser

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Hey there Zendesk community! We're excited to roll out our brand-new community topic: What's New! This space is craft...

Publicado 05 mar 2024 · Brett Bowser

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Hello Community!    We are thrilled to share two new EAP's launching to our Community around generative search. Please r...

Publicado 16 abr 2024 · Shawna James

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Hello Community! We're thrilled to share that we're working on an exciting new feature for Zendesk in the world of Trus...

Publicado 13 mar 2024 · Shawna James

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This feature was released on March 6, 2024, and its EAP has ended. See Using generative AI to expand and enhance the to...

Publicado 26 oct 2023 · Brett Bowser

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Hey Zendesk Community, We've got a fresh podcast episode that's right up your alley if AI in CX has been on your mind...

Publicado 15 feb 2024 · Brett Bowser

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Hello, Community! Join us for part two of our insightful discussion with Joey Edwards-Lebair, the esteemed Senior Custo...

Publicado 05 feb 2024 · Brett Bowser

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