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Announcements

Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.

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      Community Event! How Zendesk does Knowledge Management
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      On Tuesday, September 20th at 11 AM CST, we’ll be joined by some experts from the Zendesk Self Service Team, as they...

      Publicado 16 sept 2022 · Gabi Laing

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      Announcing Zendesk User Groups!
      Today, we’re thrilled to officially announce the launch of Zendesk User Groups! This user-led program is here to help...

      Publicado 09 nov 2022 · Drew Frey

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      Learn how to maximize the ROI of your CX org with Zendesk on 2/23
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      Want to learn how other Zendesk customers have enhanced their customer experience and maximize and measure the ROI of th...

      Publicado 08 feb 2023 · Nicole Saunders

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      D.C. User Group February meeting: CX Trends
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      Calling all DC area Zendesk Users!  This free, virtual event is an opportunity for you to connect with other Zendesk use...

      Publicado 09 feb 2023 · Nicole Saunders

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      Spain Zendesk User Group February meeting: Measuring the maturity of your Zendesk account
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      The Spain User Group's February meeting is coming up on February 16. This month's discussion topic is how to measure the...

      Publicado 07 feb 2023 · Nicole Saunders

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      Community Event! Explore Q&A
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      The Zendesk Community invites you to join us on Thursday, September 29th at 11 AM CDT for a Q&A session with our panel o...

      Publicado 19 sept 2022 · Gabi Laing

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      Community Event! Managing your operations with Routing & Live Reporting
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      Join us on Wednesday, October 19th at 11 AM CDT, as we take a deeper look into the new and advanced Routing and Live...

      Publicado 10 oct 2022 · Gabi Laing

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      Register now for Zendesk Community Day 2022!
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      Community Day is back, and we’re doing things a little differently this year. We’ve combined all the fun of Community Da...

      Publicado 11 oct 2022 · Gabi Laing

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      Community Event! Preparing for a seamless upgrade to Agent Workspace
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      Join us on Thursday, October 27th, as we host a panel of Zendesk customers—Nirel Ortigas, Regional Training & Support Ma...

      Publicado 21 oct 2022 · Gabi Laing

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      Community Event! Acting with a unified customer view on Zendesk
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      The Zendesk Community invites you to join us on Thursday, November 17th at 11 AM CST, as we cover the ins and outs of ac...

      Publicado 07 nov 2022 · Gabi Laing

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