Feedback - Chat and Messaging (Chat)
Nueva publicaciónShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Regarding upcoming changes to Answerbot and Flow Builder Mostrada4 votos 39 comentarios
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Product Feedback Post Template Mostrada0 votos 1 comentario
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Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
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Ability to arrange chat trigger order0 votos 0 comentarios
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User leaves the conversation; agent loses unsent message0 votos 0 comentarios
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Captura de dados no canal de WhatsApp0 votos 0 comentarios
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Drop-down limitations (options truncated) in flow-builder / messaging0 votos 0 comentarios
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Wait Time - Messaging0 votos 1 comentario
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Chime for customer for Message replies0 votos 0 comentarios
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80797567120 votos 0 comentarios
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After migrating, Social Messaging miss externalId0 votos 0 comentarios
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Finalizar interacción de mensajería Respondida6 votos 1 comentario
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Import TikTok Direct Messages to Zendesk1 voto 0 comentarios
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Add GA4 event tracking for chat Respondida1 voto 1 comentario
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Live chat - text formatting options Respondida0 votos 1 comentario
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Wait Times and Queue Spot in Messaging1 voto 0 comentarios
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Live Data for Average First Response Time0 votos 1 comentario
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Real-Time Keyword Driven Chat Triggers1 voto 1 comentario
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Answer bot support for date and number type custom field Respondida1 voto 2 comentarios
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Pass data from app to flowbuilder0 votos 0 comentarios
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Migrating FROM Agent Workspace Respondida0 votos 1 comentario
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Proactive Messaging not working to iframe urls Respondida0 votos 1 comentario
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Outbound Messaging via Whatsapp Respondida1 voto 2 comentarios
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Make Bold, Italic, and Underline feature for Messaging Channel0 votos 0 comentarios
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Create a Step in Flow Builder that Notifies User all Agents are Busy During Open Hours2 votos 0 comentarios
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Read articles and watch videos within widget (Messenger)2 votos 0 comentarios
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Suggestion: Custom Live Chat Sound cue Respondida0 votos 3 comentarios
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Tags in messaging widget20 votos 9 comentarios
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Flow Builder: Do away with Article steps, improve Carousel steps instead2 votos 0 comentarios
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Differentiate the colour of a link in web widget1 voto 0 comentarios