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Discussion - Zendesk on Suite best practices

Full Circle, Fine Tuning, and Zendesk on Zendesk Suite discussions.

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      Full circle: Stop wasting time searching for tickets
      This interactive "Full circle" session will provide best practices on how to optimize views in your Zendesk account. W...

      Publicado 13 ago 2018 · Rani Sivesind

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      Fine Tuning: The beauty of self-service: Why the best ticket is the one never created
      This Fine Tuning session is about self-service, including: What is self-service and why should you love it? How to p...

      Publicado 07 mar 2017 · Eric Nelson

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      Sandbox Creation Troubleshoot: Missing Ticket Data
      IssuePremium Sandbox (Partial & Production) users. When creating a new Sandbox, some may find that their ticket data are...

      Publicado 25 jul 2022 · Terence Tam

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      Fine Tuning: Effective team communication in your support organization
      This Fine Tuning session is about effective team communication in your support organization, including: Effective us...

      Publicado 08 abr 2016 · Yaaz Dabiri

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      Fine Tuning: Bringing support to your customers with Embeddables
      This Fine Tuning session is about Embeddables, including: Why Contextual Support Matters Implementing the Web Widget...

      Publicado 14 sept 2015 · Jillana Kelly

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      Zendesk on Zendesk: How we manage apps
      Zendesk on Zendesk is a day-long discussion about a specific topic and how Zendesk Support uses Zendesk. Each ses...

      Publicado 17 feb 2016 · Jim Nestell

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      Zendesk on Zendesk: Escalating tickets to developers
      Zendesk on Zendesk is a day-long discussion about a specific topic and how Zendesk Support uses Zendesk. Each session...

      Publicado 24 nov 2015 · Joseph

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      Fine Tuning: Delivering timely support with Web Widget
      This Fine Tuning session is about the web widget, including: Driving engagement with self-service Personalizing the ...

      Publicado 13 jul 2017 · Yasmeen Hyder

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      Fine Tuning: Maintaining your Zendesk with users, groups and organizations
      This Fine Tuning session is about maintaining the beautiful simplicity of your Zendesk instance with users, groups a...

      Publicado 10 mar 2016 · Irene Poltronieri

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      Full Circle: Creating a great Agent Experience with Zendesk
      This interactive “Full circle” session is about ways that you can create a great agent experience in your Zendesk Supp...

      Publicado 12 ene 2022 · Jennifer Rowe

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